Warranty & AMC.
A scale is a long-term instrument. Warranty covers the defects; an annual maintenance contract keeps the accuracy — and the uptime.
What cover includes
Standard warranty
Every product carries its stated warranty — typically 1 year retail, 2 years installed systems.
Preventive visits
Scheduled inspections that catch drift and wear before they stop your line.
Traceable calibration
Recalibration on a defined schedule, with certificates for your auditors.
Breakdown response
Committed response times under AMC — because a stopped weighbridge queues trucks.
Warranty & AMC FAQ.
What does the standard warranty cover?
Manufacturing defects and component failure under normal use, per the product's stated warranty period. Consumables and damage from misuse are excluded.
Which products should have an AMC?
Install-heavy, revenue-critical equipment: weighbridges, batching systems, checkweigher lines, lab balances under audit. Match visit frequency to duty cycle.
Does AMC include calibration?
Yes — AMC plans bundle scheduled traceable calibration with preventive maintenance and priority breakdown response.
Can I add AMC after purchase?
Yes. AMC can start at purchase or be added later after an inspection visit establishes the equipment's condition.